Name: WPMU DEV Support System WordPress Plugin
Brand: -
SKU: -
Rating: 5 (1 reviews)

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Version: 2.1.9.4

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Overview

Set your network apart with fast reliable support. Give users a place to browse help topics, or to contact you directly and receive responses right from the dashboard.

Support System takes your service from good to GREAT by adding a support ticket system complete with FAQ.

Quickly set up a full-featured FAQ and reliable ticketing system for your users. Bring the foundations of incredible support to your site or network.

Hassle-free Ticketing System

Users can conveniently submit tickets and track responses from both the front and back end.

Support System comes packaged with ticket specific categories for powerful searchability.

Assign staff tickets based on category and make sure questions are answered quickly by the right member of your team.

Fully Functional Text Editor

Give users the tools they need to clearly articulate their needs. The included text editor is perfect for simple styling and file sharing – ideal for including screenshots.

Embed videos into your posts for easy troubleshooting and sharing tutorials.

Answer Questions Before They’re Asked

Lighten your workload while providing excellent support with an easy-to-navigate FAQ.

Clear your inbox of repetitive questions by answering them before they are even asked

Make sure users get the answer they need by allowing them to rate how helpful your FAQ posts are. Get feedback and make adjustments for the best available support.

Build Your Business on Excellent Support

It’s easy to lose track of support requests in a crowded email inbox. Support System makes it easy to keep track of conversations with clear threads, staff assignments, email notifications and searchable archives.

For maximum convenience and first-class support use Support System.

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21 Jul 2020 - Version 2.1.9.4

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Updates :

We offer frequent updates for one year from the date of purchase, but that doesn't mean we will have updates every version because not every developer release we have right away. After this period, you have to purchase the item again to receive further updates.
We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
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Support :

Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.
For more information please read FAQ & About Us.