TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System - V1.8.0
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07/11/2024 : We HAVE 9972 Items and more than 604 happy members.
Changelog
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- NEW: Default Reply template
https://imgur.com/a/P69JXaU
- NEW: Custom FAQ topic image icon
https://imgur.com/a/qRmiBkC
- NEW: Create custom form field types
https://imgur.com/a/a6pRP1G
- NEW: Default Auto Reply
https://imgur.com/a/d9RvnRC
- NEW: Custom text before submit button
https://imgur.com/a/6NyuEPy
- NEW: Added CSS classes to my tickets table
- FIX: POT strings missing
- FIX: Saved Replies not working
- FIX: WP recent comment widget showed ticket replies
FIX: Admin bar showed for guests
- NEW: Show all FAQs as Accordion
https://imgur.com/a/0cGbZ4O
- NEW: Show WooCommerce FAQs as accordion
https://imgur.com/a/Zr2UVHW
- NEW: Added autocomplete off to ticket forms
- NEW: User Role FAQ Access
https://imgur.com/a/QsmmUhWc
- NEW: User Role FAQ Topic Access
https://imgur.com/a/oRNHkAx
- FIX: Hidden FAQs show in WooCommerce products
- FIX: Error fixed in IT-Rechtskanzlei plugin
- FIX: Accordion icon not aligned when faq title went over 2 lines
FIX: Ticket reply in backend (comment form) not working
- NEW: New field for dynamic FAQ posts widget
Dynamic Title
- NEW: Single ticket rating form
https://postimg.cc/gallery/m77sR7T
- NEW: When both Woo form options are disabled, it will
hide the first box select row
- NEW: Load saved reply in ticket backend
https://imgur.com/a/lZ2gceD
- FIX: Agents did not see own created tickets
- FIX: Flatsome fatal error by setting unset $_POST
- FIX: Added wpautop to new replies mail
- FIX: Comments closed even if option not enabled
- FIX: Security for feedback form
- NEW: Default sort order for my tickets on ticket ID DESC
- FIX: Improved Sorting by date and ticket ID in my tickets
- FIX: Single FAQ Schema issue
- FIX: Removed tags from Schema.org data
- NEW: Added schema.org support (rich snippet data) to FAQ Archives & Pages
https://imgur.com/a/StmHFfg
- FIX: get_sites function not available
- FIX: Comments not visible when ticket closed
- FIX: Comments not showing in DIVI theme
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- Please check the version we provided before purchasing. Because it may not be the latest version of the author.
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- You can download the product after purchase by a direct link on your Downloads sections.
- Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. We buy the original files from the developers.
- We offer frequent updates for one year from the date of purchase, but that doesn't mean we will have updates every version because not every developer release we have right away. After this period, you have to purchase the item again to receive further updates.
- We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
- We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.
- Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
- Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.
- For more information please read FAQ & About Us.
