Name: WP ERP – ZENDESK
Brand: -
SKU: -
Rating: 5 (1 reviews)

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Version: 1.1.0

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Overview

Item description

Increase CRM contacts, lead and customers by integrating Zendesk ticket support system and respond clients faster.

Connect your Zendesk customer support and ticket servicing system to CRM.

Now have your Zendesk contacts automatically integrated with your CRM contacts. Keep track of the most recent tickets.

Features

WP ERP-Zendesk is a simple yet powerful integration between two powerful solutions that’s surely to grant you with better customer relationship management!

Automatically bring your Zendesk customers to CRM

The integration brings all your Zendesk clients to CRM contacts – old and new! Increase leads effortlessly in this way with whom you can do more marketing activities.

Integrate old and new tickets

The extension not only integrates Zendesk contacts, but also brings all tickets of each contact into your CRM. The tickets of every contact are accessible from every profile.

View all tickets in contact profile

When you open a contact profile, the Zendesk tickets will be displayed in a chronological format, with the latest 5 tickets at the top. Clicking on a ticket will immediately open your Zendesk support system.

View the ticket number, subject, and status

The tickets are displayed neatly on your contact profiles with the Zendesk ticket number, the title of the query, and whether the ticket is open, pending or solved.

Dynamically status changes with Zendesk tickets

When you open, make pending or solve a ticket on Zendesk, the status automatically changes in your CRM contact profile too for that ticket.

Review client history and reply faster

The extension is one of a kind and makes handling customer queries faster for your agents as they are able to view client issues directly from their CRM dashboard.

Connect your Zendesk account and make your CRM run faster.

Increase CRM contacts and lead by integrating Zendesk ticket support system and respond clients faster.

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21 Jul 2020 - Version 1.1.0

Product Added to the system.

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