Name: AWESOME SUPPORT – GUEST TICKETS
Brand: -
SKU: -
Rating: 5 (1 reviews)

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Version: 2.1.1

Item cover for download AWESOME SUPPORT – GUEST TICKETS

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Overview

Item description

This add-on allows users to enter a ticket without having an account on the system. This can help to create less friction in the support process and is suitable for a large variety of customer support organizations.

The extension accepts the ticket data and automatically:

Creates an account

Creates the ticket

Logs the user out and redirects to a thank-you page

Users with email addresses that are already registered are prompted to login before creating a ticket.

Uses The Standard Ticket Login Screen

The standard ticket login screen is modified as shown in the image below – notice the Guest Log In section. Both standard users and guest users receive a similar customer experience and workflow.

Simple Configuration

The add-on is very simple to configure and requires only that you create and set a thank you page to help personalize the user experience.

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21 Jul 2020 - Version 2.1.1

Product Added to the system.

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Updates :

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